Artemide - LA Showroom

SHOWROOM SALES

          Responsibilities:

·         Help showroom sales team on the floor and when required on specific projects

·         Assisting clients in the showroom as well as providing superior customer service via phone and email

·         Enter quotes and orders for showroom clients

·         Follow up on quotes and deliveries for clients in regards to projects, orders and general inquiries

·         Maintain database; entering new client information into database for mailings and e-blasts

·         Assist with completion of long-term showroom projects and presentations

·         Field sales calls, acting as the liaison between sales people and clients

Marketing & Merchandising:

·         Help organize events & be available and flexible for after-hour events

·         Help implement new window displays

·         Help keep showroom display up to date

·         Handle transfers for catalogs and marketing material from ordering to closing deliveries

·         Help manage & organize inventory (stock & supplies) within the showroom

·         Prepare marketing material for clients handling and mailing purposes

·         Coordinate mailings of catalogs

Showroom maintenance & Administrative tasks:

·         Make sure all bulbs are working and manage bulb stock

·         Responsible for Quill orders

·         Petty cash reconciliation

·         Process claims, returns and exchanges for showroom clients, including paperwork and shipping

·         Responsible for shipping repairs to warehouse (when required), including managing the related paperwork

·         Receiving and shipping orders to clients

·         Coordinate UPS deliveries

·         Mail

DEALER SALES MANAGER

Responsibilities:

·         Professionally represents the company and its products in the geographic area assigned below.

·         Accurately represent and state Company policies to all potential and current customers.

·         The DSM’s main role is to represent Artemide in the dealer market in promoting the Artemide Group products;

Employee must promote the Artemide products through Lighting retailers, Furniture retailers, Museum Gift shops, Office Furniture dealers, Interior Design shops, Bath Furnishing dealers, Kitchen showrooms, Landscape & Outdoor dealers deemed to represent the Artemide brand for the consumer market.

·         Promote, sell and secure orders from existing and prospective customers through relationship-based approach.

·         Make telephone calls and in-person visits and presentations to existing and prospective clients.

·         Research sources for information on developing prospective customers and for information to determine their potential.

·         Develop clear and effective written proposals/quotations for current and prospective customers.

·         Coordinate sales effort with marketing, sales management, accounting, logistics and technical service groups.

·         Expedite the resolution of client problems and complaints.

·         Plan and organize personal sales strategy by maximizing the Return on Time Investment for the territory.

·         Keep abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting wit marketing and technical service areas.

·         Respect all current and potential clients as well as work colleagues.

·         Where an Artemide showroom is in their home territory, the employee is required to make the showroom their base office when they are not travelling or on appointments.

·         Employee is required, where an Artemide showroom is located in their home territory, to make the showroom their base office.

·         Participate in trade shows and conventions.

·         Book a reasonable number of appointments per week with existing and/or potential customers and follow-up with regular weekly sales calls.

·         A minimum of 2 group presentations and/or lunch & learns and/or events per month is required.

·         Required to participate in region sales team meeting once every 2 weeks to discuss: sales forecasts, projects, dealer sales & coverage, market trends, territory issues, sales strategies.

         Skills/Qualifications:

·         Detail-oriented and multi-tasking with the ability to work and prioritize in a fast-paced, changing environment

·         Self-motivated, self-directed and committed to achieving goals

·         Work within deadlines and is organized

·         Respectful of brand image

·         Willingness to assist in showroom related tasks, as required

·         Be flexible with working hours

·         Strong communication (verbal and written) and negotiation skills as well as customer service skills

·         Ability to use basic Office and Outlook programs.

·         Serious interest in design is an advantage

·         Experience in high-end retail sales

Candidates should send their resumes to Enza Maria Vitullo at [email protected].